Pennsylvania
Lemon Law Statutes
Title 73 Chapter 28, Sections 1951-1963
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Note Pennsylvania's Lemon Law was
amended and now includes leased
vehicles (SB-286 effective February,
2002) and increased requirements
of dealers to notify consumers that
a vehicle is a "lemon buyback"
(HB-767 effective December 2, 2002.).
§ 1951. Short title.
This act shall
be known and may be cited as the
Automobile Lemon Law.
§ 1952. Definitions.
The following words
and phrases when used in this act
shall have the meanings given to
them in this section unless the
context clearly indicates otherwise:
"Dealer"
or "motor vehicle dealer."
A person in the business of buying,
selling or exchanging vehicles.
"Manufacturer."
Any person engaged in the business
of constructing or assembling new
and unused motor vehicles or engaged
in the business of importing new
and unused motor vehicles into the
United States for the purpose of
selling or distributing new and
unused motor vehicles to motor vehicle
dealers in this Commonwealth.
"Manufacturer's express warranty"
or "warranty."
The written warranty of the manufacturer
of a new automobile of its condition
and fitness for use, including any
terms or conditions precedent to
the enforcement of obligations under
the warranty.
"New motor vehicle."
Any new and unused self-propelled,
motorized conveyance driven upon
public roads, streets or highways
which is designed to transport not
more than 15 persons, which was
purchased and is registered in the
Commonwealth and is used or bought
for use primarily for personal,
family or household purposes, including
a vehicle used by a manufacturer
or dealer as a demonstrator or dealer
car prior to its sale. The term
does not include motorcycles, motor
homes or off-road vehicles.
"Nonconformity."
A defect or condition which substantially
impairs the use, value or safety
of a new motor vehicle and does
not conform to the manufacturerÍs
express warranty.
"Purchaser."
A person, or his successors or assigns,
who has obtained ownership of a
new motor vehicle by transfer or
purchase or who has entered into
an agreement or contract for the
purchase of a new motor vehicle
which is used or bought for use
primarily for personal, family or
household purposes.
§ 1953. Disclosure.
The Attorney General
shall prepare and publish in the
Pennsylvania Bulletin a statement
which explains a purchaser's rights
under this law. Manufacturers shall
provide to each purchaser at the
time of original purchase of a new
motor vehicle a written statement
containing a copy of the Attorney
GeneralÍs statement and a
listing of zone offices, with addresses
and phone numbers, which can be
contacted by the purchaser for the
purpose of securing the remedies
provided for in this act.
§ 1954. Repair
obligations.
(a) Repairs required.-The
manufacturer of a new motor vehicle
sold and registered in the Commonwealth
shall repair or correct, at no cost
to the purchaser, a nonconformity
which substantially impairs the
use, value or safety of said motor
vehicle which may occur within a
period of one year following the
actual delivery of the vehicle to
the purchaser, within the first
12,000 miles of use or during the
term of the warranty, whichever
may first occur.
(b) Delivery of
vehicle.-It shall be the duty of
the purchaser to deliver the nonconforming
vehicle to the manufacturer's authorized
service and repair facility within
the Commonwealth, unless, due to
reasons of size and weight or method
of attachment or method of installation
or nature of the nonconformity,
such delivery cannot reasonably
be accomplished. Should the purchaser
be unable to effect return of the
nonconforming vehicle, he shall
notify the manufacturer or its authorized
service and repair facility. Written
notice of nonconformity to the manufacturer
or its authorized service and repair
facility shall constitute return
of the vehicle when [the] purchaser
is unable to return the vehicle
due to the nonconformity. Upon receipt
of such notice of nonconformity,
the manufacturer shall, at its option,
service or repair the vehicle at
the location of nonconformity or
pick up the vehicle for service
and repair or arrange for transporting
the vehicle to its authorized service
and repair facility. All costs of
transporting the vehicle when [the]
purchaser is unable to effect return,
due to nonconformity, shall be at
the manufacturer's expense.
§ 1955. Manufacturer's
duty for refund or replacement.
If the manufacturer
fails to repair or correct a nonconformity
after a reasonable number of attempts,
the manufacturer shall, at the option
of the purchaser, replace the motor
vehicle with a comparable motor
vehicle of equal value or accept
return of the vehicle from the purchaser
and refund to the purchaser the
full purchase price, including all
collateral charges, less a reasonable
allowance for the purchaser's use
of the vehicle not exceeding the
per mile driven or 10ä of the
purchase price of the vehicle whichever
is less. Refunds shall be made to
the purchaser and lienholder, if
any, as their interests may appear.
A reasonable allowance for use shall
be that amount directly attributable
to use by the purchaser prior to
his first report of the nonconformity
to the manufacturer. In the event
the consumer elects a refund, payment
shall be made within 30 days of
such election. A consumer shall
not be entitled to a refund or replacement
if the nonconformity does not substantially
impair the use, value or safety
of the vehicle or the nonconformity
is the result of abuse, neglect
or modification or alteration of
the motor vehicle by the purchaser.
§ 1956. Presumption
of a reasonable number of attempts.
It shall be presumed
that a reasonable number of attempts
have been undertaken to repair or
correct a nonconformity if:
1.the same nonconformity has been
subject to repair three times by
the manufacturer, its agents or
authorized dealers and the nonconformity
still exists; or
2.the vehicle is out-of-service
by reason of any nonconformity for
a cumulative total of 30 or more
calendar days.
§ 1957. Itemized
statement required.
The manufacturer
or dealer shall provide to the purchaser
each time the purchaser's vehicle
is returned from being serviced
or repaired a fully itemized statement
indicating all work performed on
said vehicle including, but not
limited to, parts and labor. It
shall be the duty of a dealer to
notify the manufacturer of the existence
of a nonconformity within seven
days of the delivery by a purchaser
of a vehicle subject to a nonconformity
when it is delivered to the same
dealer for the second time for repair
of the same nonconformity. The notification
shall be by certified mail, return
receipt requested.
§ 1958. Civil
cause of action.
Any purchaser of
a new motor vehicle who suffers
any loss due to nonconformity of
such vehicle as a result of the
manufacturer's failure to comply
with this act may bring a civil
action in a court of common pleas
and, in addition to other relief,
shall be entitled to recover reasonable
attorney's fees and all court costs.
§ 1959. Informal
dispute settlement procedure.
If the manufacturer
has established an informal dispute
settlement procedure which complies
with the provisions of 16 CFR Pt.
703, as from time to time amended,
the provisions of section 8 [73
P.S. § 1958] shall not apply
to any purchaser who has not first
resorted to such procedure as it
relates to a remedy for defects
or conditions affecting the substantial
use, value or safety of the vehicle.
The informal dispute settlement
procedure shall not be binding on
the purchaser and, in lieu of such
settlement, the purchaser may pursue
a remedy under section 8 [73 P.S.
§ 1958.
§ 1960. Resale
of returned motor vehicle.
(a) Vehicles may
not be resold.-If a motor vehicle
has been returned under the provisions
of this act or a similar statute
of another state, it may not be
resold in this State unless:
1.The manufacturer provides the
same express warranty it provided
to the original purchaser, except
that the term of the warranty need
only last for 12,000 miles or 12
months after the date of resale,
whichever is earlier.
2.The manufacturer provides the
consumer with a written statement
on a separate piece of paper, in
ten point all capital type, in substantially
the following form:
"IMPORTANT: THIS VEHICLE WAS
RETURNED TO THE MANUFACTURER BECAUSE
IT DID NOT CONFORM TO THE MANUFACTURER'S
EXPRESS WARRANTY AND THE NON-CONFORMITY
WAS NOT CURED WITHIN A REASONABLE
TIME AS PROVIDED BY PENNSYLVANIA
LAW."
The provisions
of this section apply to the resold
motor vehicle for the full term
of the warranty required under this
subsection.
(B) Returned vehicles not to be
resold.-Notwithstanding the provisions
of subsection (a), if a new motor
vehicle has been returned under
the provisions of this act or a
similar statute of another state
because of a nonconformity resulting
in a complete failure of the braking
or steering system of the motor
vehicle likely to cause death or
serious bodily injury if the vehicle
was driven, the motor vehicle may
not be resold in this Commonwealth.
§ 1961. Application
of unfair trade act.
A violation of
this act shall also be a violation
of the act of December 17, 1968
(P.L. 1224, No. 387), known as the
Unfair Trade Practices and Consumer
Protection Law.
§ 1962. Rights
preserved.
Nothing in this
act shall limit the purchaser from
pursuing any other rights or remedies
under any other law, contract or
warranty.
§ 1963. Nonwaiver
of act.
The provisions
of this act shall not be waived.