Q1: What are
the California lemon laws? I have problems
with my new car, truck, motorcycle, or
motorhome, but the dealer has not satisfied
my complaints. What are my legal rights?
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A:
California has consumer protection laws,
called the "lemon laws." If
your situation qualifies we will be able
to have the manufacturer take your vehicle
back and recover most of your monies.
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Q2: How do I know
if my situation qualifies under the "lemon
laws?" |
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A:
Basically, so long as your vehicle has
a manufacturing defect which affects safety,
value, or use, and it cannot be repaired
after a reasonable number of attempts
by the manufacturer's or dealer's service
personnel, and the original repair occurred
within the new car warranty period, then
the vehicle is likely entitled to these
legal protections.
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Q3: Do the California
"lemon laws" cover used vehicles
and "demonstrators?"
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A:
A used vehicle only qualifies for protection
under the California lemon laws if it
was purchased with an unused portion of
the manufacturer's original, new car
warranty remaining at the time of
purchase. For example, if the vehicle
was originally covered by the manufacturer's
36 months/36,000 miles warranty, then
it must have been purchased as a used
vehicle within 36 months of the time that
the vehicle first went into service, and
with fewer than 36,000 miles on the odometer
at the time of purchase. Manufacturers'
new car warranties differ and you should
check the original owner's manual to determine
the limits of that new car warranty. Also,
you should note that an extended service
contract is not the same as the
manufacturer's new car warranty and does
not change the requirement stated above.
* To determine whether your vehicle qualitfies
as a lemon, please take our Lemon
Law Pop-Quiz!
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Q4: What is the "lemon laws"
presumption? |
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A:
The California "lemon law"
presumption is merely a legal device which
is only meaningful if negotiations with
the manufacturer fail, and you must resort
to litigation. It then allows the consumer/plaintiff
to establish at trial that she or he has
met the plaintiff's required burden of
proof that the vehicle is a lemon and
shifts the legal burden to the manufacturer
to prove otherwise. That's all it does.
And note too, it is not necessary to satisfy
the presumption before filing a lemon
law claim.
The
"lemon law" presumption states
that if you have 1. purchased or
leased a new car, truck, motorcycle, or
motorhome, for 2. personal or small
business use, and 3. if during
the first 18 months or 18,000 miles you
brought the vehicle to a dealer for repair
of the same or similar problem four or
more times, or only two or more times
if the manufacturing defect results in
a condition that is likely to cause death
or serious bodily injury, or if it was
out of service for a total of more than
30 days within that time, and 4.
if the problem is still not fixed, then
5. the legal presumption is established.
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Q5: Do I have
to qualify for the "legal presumption"
in order to obtain the benefits of the
California "lemon laws?"
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A:
No. The presumption is neither a requirement
nor a prerequisite. There are many situations
which do not exactly meet the "lemon
law" presumption, but which may still
entitle you to "lemon law" protection.
So long as the defect substantially affects
safety, value, or use, and occurred within
the new car warranty period, and cannot
be repaired after a reasonable number
of repair attempts, the vehicle is entitled
to these legal protections. One of our
attorneys will be glad to review your
situation to see whether it is covered.
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Q6: What am I
entitled to recover? |
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A:
If you qualify we will be able to recover
your down payment, (including registration
fees, licensing fees, taxes, transportation
costs, etc.), plus your total monthly
lease or loan payments, plus a portion
of your attorneys' fees, less only a "usage
fee" based on mileage, as allowed
under the CA lemon laws.
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Q7: Do I need
to first go through arbitration?
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A:
NO, you do not need to first go through
arbitration to make a "lemon law"
claim. In fact, arbitration can be dangerous
because if the decision is against you,
that decision may later be used as evidence
against you in any subsequent court action
which you may file against the manufacturer.
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Q8: How long does
the lemon law process take?
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A:
The manufacturer has 30 days to comply
with our formal legal demand. Once you
have accepted a satisfactory offer it
takes approximately another 15 to 30 days
to return the vehicle and receive your
payment from the manufacturer.
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Q9: What about
attorney's fees? |
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A:
With our "no recovery - no fees"
policy, if you do not recover a satisfactory
settlement, you pay nothing. And we do
not require a retainer. Your portion of
the attorneys' fees only comes out of
the monies we recover for you from the
manufacturer.
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Q10: What do I
have to do? |
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A:
Call 888-EX LEMON for a free
consultation. You then mail or fax your
documents to us for our legal and financial
analysis. Once we have reviewed and accepted
your case, discussed it with you, and
you have retained our firm, we do it all.
Your main requirement after that will
be to return the vehicle to the manufacturer,
with no more than normal wear and tear,
and receive your payment.
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Q11: Is that all
I have to do? |
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A:
As far as you, the consumer, is concerned
that's all you need to do. We, however,
continue to work diligently and aggressively
with the manufacturer on your behalf during
this entire period.
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Q12: What other
kinds of cases does your firm handle?
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A:
We are a full service law firm specializing
exclusively in "lemon law" and
related vehicular and consumer protection
cases.
We
handle "lemon law" cases for
clients throughout the entire State of
California. You don't even need to initially
meet with us on these cases because once
you fax or mail us your documents, we
do it all . . . without any inconvenience
to you.
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Q13: How
do I contact you? |
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A:
See our contact
information, or call our TOLL
FREE number 888-EX LEMON (888-395-3666).
Our TOLL FREE FAX number is 888-270-0079. |
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