After trying unsuccessfully four (4) times to have his defective 2014 GMC Sierra 2500 HD repaired, the owner called our offices for advice and to retain our firm. He had a long list of problems affecting the fuel system of his vehicle. These included a defective high-pressure fuel pump, defective fuel temperature sensor, defective fuel rail assembly, fuel leaks corroding protective undercoating and a check engine light that remained on. Continue reading

After trying to have her 2013 Chrysler Town & Country defects repaired, a California resident decided to call the Law Offices of Delsack & Associates, P.C. for advice. She told us she had given her dealership six (6) opportunities to fix electrical problems that would cause the malfunction indicator light to constantly remain on. The dealership was already aware of the problem, as two technical service bulletins (TSB) had been issued by Chrysler informing technicians that software reprogramming and selective erasing could be a fix. (NHTSA ID: 10054201, Service Bulletin No.: SB-18-048-13 and NHTSA ID 10054169, Service Bulletin No.: SB-18-029-13.) Unfortunately, they still could not fix her minivan. Continue reading

The owner of a 2009 Chevrolet HHR contacted the Law Offices of Delsack & Associates, P.C. after experiencing repeated problems with her vehicle. She purchased the wagon new in September 2010 and drove it for only a month when it started loosing power under normal operating conditions. Persistent problems resulted in the vehicle being returned to a GMC dealer, seven (7) more times for issues that include:

  • Continued Loss Of Power
  • Defective Steering Assist
  • Defective Suspension
  • Defective Electric Brake Control Module
  • Electronic Stabilizer Control Light Remains On
  • Defective Throttle Body Assembly

Continue reading

After several unsuccessful attempts of trying to get her 2011 Buick Lacrosse CX fixed, a California resident contacted the Law Offices of Delsack & Associates, P.C. to see if she qualified for protection under the California Lemon Law.

The sedan was purchased in June 2012 and by August 9, 2012, it had been taken in for the first time to have problems fixed. She subsequently provided GMC at least six (6) more repair opportunities involving several substantial defects. Continue reading

We recently represented a client living in Livermore, CA, regarding his 2012 Mercedes Benz C250w. Nine months ago the car started leaking oil. He had given the Mercedes-Benz authorized dealership at least four opportunities to make the necessary repairs. In total the vehicle was in the dealer’s shop for more than 45 days and the oil leak still was not fixed! Continue reading

(Note: Names have been omitted and some information may have been changed to protect client privacy.)

The California Lemon law provides remedies for purchasers of vehicles that repeatedly fail to meet the standards of quality and performance as provided under the manufacturer express warranty. If a vehicle is purchased “used”, the new owner will usually be protected by the lemon law for the remainder of the warranty. This was the case with a client of ours from Carson, California who bought a certified pre owned (CPO) 2008 Audi A6 from a dealership in Long Beach. Continue reading

A man from Simi Valley California contacted us about his 2008 GMC Acadia. It had over 50,000 miles on the vehicle but his recurrent problems had started at just over 5,000 miles. He kept having problems with the steering column and transmission. After 10 repairs he decided it was time to call the Law Offices of Delsack & Assoc. He was a previous client of Mr. Delsack’s so he knew the drill. He emailed us copies of his purchase agreement, repair orders, registration, and title (he owned the vehicle). Mr. Delsack reviewed the paper work and called him as he thought his vehicle qualified under the California Lemon Law and agreed to represent him again. Continue reading

We had a gentleman call us about a problem with the T-top in his 2012 Jeep Wrangler. Whenever the vehicle was driven in heavy rain, water would leak in from the middle of the top and drip down onto the dashboard. The first time he experienced the problem was when the vehicle was new with only 900 miles on it. He continued to take the Wrangler to a manufacturer approved repair facility 6 more times for the same problem. He heard about the California Lemon Law and felt like he had given the dealership a reasonable number of repair attempts, so he contacted the Law Offices of Delsack & Associates. Continue reading