A problem relating to motor vehicle safety will have almost three hundred thousand 2010-2015 Cadillac SRX and 2011–2012 SAAB 9-4X vehicles returned to a manufacturer approved repair facility to have the problem fixed.
On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to wander, activate the vehicle’s electronic stability control system, and cause excessive wear to the links threads. Drivers may notice loud metallic noises from the rear suspension when traveling over bumps or potholes. If the treads in the link become worn, the link could separate and create sudden vehicle instability , increasing the risk of an accident. Continue reading
The Law Offices of Delsack & Associates, P.C. were contacted by the owner of a 2012 Dodge Challenger who believed his vehicle could be a lemon. He bought his car in February, 2013 and started having problems almost immediately. These included defects with the braking system, an air bag light and check engine light that remains on, and a defective fuel sender.
After taking his Challenger to a Chrysler dealer for repairs on eight (8) separate occasions, with defects still remaining, he decided to contact us for advice. Following a short consultation with a lemon law attorney, he decided to retain the Law Offices of Delsack & Assoc., P.C. to represent him in his demand to have Chrysler repurchase the vehicle. Continue reading
The Law Offices of Delsack & Associates, P.C. were recently contacted by a 2013 Toyota Prius owner who was experiencing repeated problems with her vehicle. The EV had been in for repairs on three (3) separate occasions, was out of service in the hands of the manufacturer for more that 62 days, and the problems were still not fixed. She had complained to the Toyota dealer on many occasions about issues which included defective:
- Vehicle Paint
- Windshield (etched Spots/Distortion)
- Back Glass
- Right Rear Quarter Glass
- Driver’s Side Window
- Right Rear Window
Shortly after purchasing his new 2013 Nissan Pathfinder, a California resident began experiencing transmission problems that would result in loss of engine power while operating under normal driving conditions. He had taken it in for repairs on three separate occasions for problems which included a defective transmission, torque converter, and transmission control module (TCM). The vehicle was also subject to Service Bulletin (NTB12-035) for problems with the TCM and the powertrain control module (PCM), as well as an NHTSA Investigation (DP12004) for transmission damage due to contamination by engine coolant. (According to the NHTSA website, the Office Of Defect Investigation (ODI) has received 512 consumer complaints regarding transmission problems in certain Nissan Pathfinders.) Continue reading
After several unsuccessful attempts of trying to get her 2011 Buick Lacrosse CX fixed, a California resident contacted the Law Offices of Delsack & Associates, P.C. to see if she qualified for protection under the California Lemon Law.
The sedan was purchased in June 2012 and by August 9, 2012, it had been taken in for the first time to have problems fixed. She subsequently provided GMC at least six (6) more repair opportunities involving several substantial defects. Continue reading
We recently represented a client living in Livermore, CA, regarding his 2012 Mercedes Benz C250w. Nine months ago the car started leaking oil. He had given the Mercedes-Benz authorized dealership at least four opportunities to make the necessary repairs. In total the vehicle was in the dealer’s shop for more than 45 days and the oil leak still was not fixed! Continue reading
The NHTSA have opened a preliminary evaluation (PE14-005) into certain 2010-2011 Mazda CX-9 vehicles. The NHTSA has already received seven reports from divers alleging symptoms of hard brake pedal feel, audible hissing noised during braking, and reduced brake system performance. Continue reading
(Note: Names have been omitted and some information may have been changed to protect client privacy.)
The California Lemon law provides remedies for purchasers of vehicles that repeatedly fail to meet the standards of quality and performance as provided under the manufacturer express warranty. If a vehicle is purchased “used”, the new owner will usually be protected by the lemon law for the remainder of the warranty. This was the case with a client of ours from Carson, California who bought a certified pre owned (CPO) 2008 Audi A6 from a dealership in Long Beach. Continue reading
You may have recently received a letter from the manufacturer of your car or truck offering you a trade-in of your vehicle for one of the manufacturer’s new vehicles. While this may at first glance look like a good deal, if you look closely you’ll see the manufacturer is probably only offering you the opportunity to trade up to a newer model. Under this trade in offer you would have to pay off the balance of your existing loan or lease, plus pay the mileage deduction allowed under the California law. Continue reading
A man from Simi Valley California contacted us about his 2008 GMC Acadia. It had over 50,000 miles on the vehicle but his recurrent problems had started at just over 5,000 miles. He kept having problems with the steering column and transmission. After 10 repairs he decided it was time to call the Law Offices of Delsack & Assoc. He was a previous client of Mr. Delsack’s so he knew the drill. He emailed us copies of his purchase agreement, repair orders, registration, and title (he owned the vehicle). Mr. Delsack reviewed the paper work and called him as he thought his vehicle qualified under the California Lemon Law and agreed to represent him again. Continue reading