Category Archives: California Lemon Law

Automobile “Secret Warranties”

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When someone buys a new car, it comes with a warranty. We have the California Lemon Laws (aka: Song Beverly Consumer Warranty Act) and the National Highway Traffic Safety Administration (NHTSA) which all work together to protect the consumer when buying a vehicle. We also expect the dealership to deal fairly with consumers and sell us vehicles that are safe and free of defects. One more category of protection that you will never read about in your vehicle warranty documents is the “secret warranty”.

When a car manufacturer builds a new vehicle many of the parts are manufactured all over the world. Once the vehicle is put together, it is tested to make sure there are no defects. Often during the testing phase, problems are found that are regarded as low risk and the automobile will be allowed to go into production. When the problem starts to turn up in a few vehicles most often, they just get repaired. For those few consumers who make a big fuss and threaten to report the problem to the NHTSA, the dealership makes a “special exception” and fixes the vehicle defect at no cost. They know that the problem exists, but it is cheaper to repair the few vehicles that come in rather than issue a recall. Every automobile manufacturer has at least one ‘secret warranty’, and often have three or four. If too many safety defects get reported, the NHTSA will issue a recall.

If you have a defect in your car, do your homework. Go online and find out if other owners are experiencing the same defects. Read about the lemon law and find out if a ‘secret warranty’ exists and get the service you deserve.

The California Lemon Law Offices of Delsack & Associates is recognized as one of California’s best and oldest lemon law firms. We have a nearly 100% success rate of the California Lemon Law cases we accept, and offer statewide services so that wherever you live in California you can put our 22 years of experience to work for you. If you think you have a “lemon,” stop throwing your money away on costly repeat auto repairs. Contact The California Lemon Law Specialists, get A Free consultation and get rid of your CA lemon today!

Anywhere in California (free call): 1.888.ExLemon (395.3666)

  • California Lemon Law in Los Angeles: 310-475-1700
  • California Lemon Law in San Francisco: 415-285-5366
  • California Lemon Law in San Diego: 619-229-6900
  • California Lemon Law in Orange County: 949-856-4333
  • California Lemon Law in Palm Springs: 760-395-1000
  • California Lemon Law in San Fernando Valley: 818-837-0500

Automobile Recalls For April 2010

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Below are some of the automobile recalls for April 2010:

  • Volvo is recalling certain model 2010 XC90 vehicle for a fuel line leak that could develop in the fuel line at the right front wheel. Dealers will inspect the date code of the fuel line and will replace it free of charge if needed. The recall is expected to begin during May. Owners may contact Volvo at 1-800-458-1552.
  • The Braun Corporation is recalling some 2008-2010 Chrysler Town & Country and Dodge Caravan commercial enter vans altered between January 21, 2009 and March 19, 2010. When the vehicles were converted for wheelchair accessibility, the fuel fill pipe was exposed close to the left rear tire. This may result in wear on the tire resulting in loss of tire pressure which could lead to an accident, or a vehicle fire if the fuel fill pipe becomes worn. Braun will notify owners and repair the vehicles free of charge. The safety recall is expected to begin during May 2010. Owners may contact Braun toll-free at 1-800-488-0359.
  • BMW is recalling certain 2010 X5 M SAV vehicle because they do not comply with Federal Motor Vehicle Safety Standards No. 108. (Lamps, reflective devices and associated equipment) These vehicle were equipped with side marker lamps, but are not wired for illumination. BMW has not yet provided a remedy or an owner notification schedule for this campaign. Owners may contact BMW at 800-525-7417.
  • Hino is recalling some 2008-2010 NV8J trucks with Allison 3000 RDS automatic transmission. The drive coupler bolts could shear due to improper tightening during the manufacturing process. The manufacturer has not yet provided an owner notification schedule or a remedy for this campaign. Owners may contact Hino at 1-248-699-9330.
  • Workhorse is recalling certain model year 2010 W42, W62 and model year 2011 W22 trucks and built with a General Motors gasoline engine and equipped with Remy alternator. A low resistance electrical short in the alternator may result in a vehicle fire. Dealers will inspect and replace the alternator if necessary free of charge. The recall is expected to begin during May 2010. Owners may contact Workhorse at 1-877-246-7731.
  • Ford is recalling some 2010 Fusion, Explorer, Explorer Sport Trac, Mercury Milan and mountaineer vehicles manufactured between December 15, 2009 – February 3, 2010 for head restraints that do not comply with vehicle safety standards. In a crash, the head restraint may move rearward increasing the risk of neck injury. Dealers will replace the manual recliners for both power and manual seats free of charge. The safety recall began on May 3, 2010. Owners may contact Ford at 1-866-436-7332.

California Lemon Laws When Buying Out Of State

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With the cost of buying, insuring and maintaining a new vehicle going up every year consumers are always trying to find a way to save a dollar. In California and other highly taxed states, the price of sales taxes adds considerably to the cost of buying a new vehicle, so many consumers buy the vehicle out of state to save on their purchase.

A recent court ruling by the California Supreme Court states that the California lemon law applies only to vehicles purchased within the state. Californians, who enjoy one of the most powerful lemon laws in the United States, but who buy their vehicles out of state may find out that they have no protection under California law if they purchase a lemon. Worse, they may have no protection under any law. Most state lemon laws require that the vehicles be purchased in that state. In addition, most lemon laws require that anyone filing a claim under the law must also be a resident of that state. This may leave buyers who purchase a vehicle and drive it to another state out of luck. Attorneys for the state of California called the ruling fair, pointing out that enforcing the statute costs money, and that it doesn’t seem reasonable for the law to represent buyers who don’t pay the sales taxes that support it.

Vehicle warranties will still apply and if the problems with the vehicle can be repaired under warranty then they will be covered. They are not, however, entitled to replacement or refund should the repairs be unable to permanently resolve the problem.

How To Get Rid Of A Lemon In California

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The first step to getting rid of your “lemon” vehicle is to determine if your vehicle is actually a “lemon”. Here is a few criteria to go by to determine if you have a “lemon”.

  • If you start having problems with your automobile during the new car warranty period and you have taken it in four times or more, and the problem still has not been fixed, you could have a “lemon”.
  • If the problem is safety related, and is likely to cause death or serious bodily injury, and your have taken it in two times or more and the problem still exists, you could have a “lemon”.
  • If your vehicle was out of service for a total of more than 30 days during the first 18 months or 18,000 miles and the problem is still not fixed, you could have a “lemon”.

The above paragraphs are only guidelines, but as long as your vehicle has substantial manufacturing defects which relate to safety, value, or use, and so long as they initially occurred within the new car warranty period (typically 36 months or 36,000 miles, whichever occurs first) your vehicle may qualify as a meritorious lemon law claim.

If you have had repeated substantial problems, and if your vehicle is still not repaired, you should call 1-888-EX-LEMON or fill out the form at the top of the page for a free consultation with one of our experts to learn whether your vehicle qualifies or, if not, whether there are other legal alternatives.

If you are in California call our Lemon Law Offices:

Anywhere in California (free call): 1.888.ExLemon (395.3666)

  • California Lemon Law in Los Angeles: 310-475-1700
  • California Lemon Law in San Francisco: 415-285-5366
  • California Lemon Law in San Diego: 619-229-6900
  • California Lemon Law in Orange County: 949-856-4333
  • California Lemon Law in Palm Springs: 760-395-1000
  • California Lemon Law in San Fernando Valley: 818-837-0500

Problems With Jeep Liberty Window Regulators

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If you ask a Jeep Liberty owner if they ever had to replace a window regulator on their SUV you may be surprised that almost every owner will say yes. Some say the regulator has been changed many times. Chrysler knows about the problem, but it is suspected they do not want to issue a recall as it would be very expensive.

The problem is a plastic window bracket that rides inside of a metal track in the door. As you use the window, the part of the plastic bracket that rides inside the metal guide rail tends to wear away until it becomes too thin to support the weight of the window. The plastic piece brakes and down comes the glass. The problem is not only limited to well worn windows as complaints also come from people who say they rarely use the window.

When the vehicle is still under warranty, the problem is more of an inconvenience, though there have been complaints of interior damage due to rain. When warranty is up, however, the fix can be very expensive. Some Liberty owners say that when they complained about the problem to dealerships, it was recommended to replace the entire window regulator, guide rail, bracket and motor at the expense of the consumer.

CLICK HERE to view the technical service bulletin, NHTSA #620952, related to this problem.

If you have experienced repeated repairs on your Jeep Liberty you may be able to get help under the California Lemon Laws. For a Free CA Lemon Law consultation fill and submit the consultation form above or call the California Lemon Law Firm of Delsack and Associates at 888-Ex-Lemon. They have been helping consumers since 1987. Call and speak with an attorney now.

It’s Important To Get Your Recalls Done

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According to the National Highway Traffic Safety Administration (NHTSA), we are not very good at following up on recalls. Recall completion rates are about 30% for child seats, less than 50% for tires and more than 70% for vehicles. What about all the recalls that were not done? Is the product no longer used, has it been sold and the recall hasn’t made it to the new owner, or is it just the neglect of the consumer?

It is in your best interest for the safety of yourself and those around you to seek out any recall information for the products you own, especialy if safety could be a concern. Get your RECALLS and TSB’S at the click of a button with the California Lemon Law Specialist.

Used Car Buyer’s Guide Due for a Face Lift

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The Consumer Buyer’s Guide which hasn’t been updated since 1985, requires all used car dealers to disclose warranty information in writing before the sale of any vehicle. The Buyers Guide should be displayed on the vehicle so customers can see the front and back as they look at the vehicle. Any car dealer or person selling 6 or more motor vehicles in a 12 month period is required to follow the FTC Buyers Guide Rule. This includes posting a Buyers Guide on every car, truck, trailer, ATV, jet ski, RV, semi truck, or any vehicle with a loaded gross vehicle weight rating of less than 8,500 pounds, a curb weight of less than 6,000 pounds, and frontal area of less than 46 square feet. The only exemptions to the FTC Buyers Guide rule are motorcycles, some agricultural equipment, and any State Certified Salvage dealer selling a car for junk, salvage, or parts. All States, the District of Columbia, Guam, American Samoa, Puerto Rico, and the US Virgin Islands require dealers to abide by the FTC Buyers Guide rule. Maine and Wisconsin have there own state laws and warranty disclosure documents that protect buyers during a vehicle transaction. Special Agents of the Federal Trade Commission conduct what are called “Buyers Guide Audits”. They will come to a city without notice and inspect every dealer in the area. These agents operate all over the country to make sure all dealers are complying buy the Federal Trade Commission’s Buyers Guide Rule.

The National Association of Attorneys General says it is time to protect buyers from rebuilt wrecks. The changes involve adding additional information on whether a vehicle was badly damaged in a crash or flood or bought back by the automaker as a lemon. The current emphasis on warranty information needs to be changed as well.

The National Automobile Dealers Association, however, opposes adding such information, which it said constitutes “far-reaching changes” that would “impose significant, costly, and in some cases, impossible burdens on used car dealers.” The attorneys general association said that requiring more information, included from the National Motor Vehicle Title Information System system, would cost little “and would result in an effective and efficient federal double-faceted assault on used-car fraud.” This information system requires all states, as well as insurance companies and junk yards, to report vehicles so badly damaged they were considered totaled and not worth repairing. Consumers can check vehicle identification numbers at a government Web site, but many people don’t know that such valuable information is available therefore, adding a vehicle’s history to the Buyer’s Guide would be a great help to buyers.

Think you may be driving a lemon? Call the California Lemon Law Firm of Delsack and Associates for a Free CA Lemon Law consultation. They have been helping consumers since 1987. Call and speak with an attorney now at 888-Ex-Lemon

calemonlaw.com – Check vehicles recall and technical service bulletin history, quickly, and completely free!

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California Lemon Lawwww.Lemonlawspecialists.com announces its new web based service to help California residents who purchased vehicles that turned out to be ‘lemons’.

People with these defective cars, trucks, motorcycles,RV’s, and motor homes are protected by the California lemon laws. These laws provide remedies if a consumer has repeated, substantial problems relating to the safety, value, or use of her or his vehicle.

Finding these recalls and technical service bulletins can be difficult. At *calemonlaw.com* we bring all this information and so much more, to you! We have a complete list from every auto manufacturer, updated daily, and 100% free. You can get all the recalls and bulletins for your specific car, truck, motorcycle, RV, or motor home at the click of your mouse.

The ‘Vehicle Recalls’ section is an exhaustive list of over 80,000 recalls from every vehicle manufacturer doing business in the US. The most popular manufacturers are separated into a convenient top box so navigating to the correct vehicle make, model, and year is easy and intuitive.

The Technical Service Bulletins (or TSB) section is just as easy to use. Once you have found your vehicle’s make, model, and year, you are only a click away from finding all the Recalls and Technical Service Bulletins relevant to you.

This searchable, sortable, up to date, and complete recall database allows you to subscribe to the latest Recalls and Technical Service Bulletins. Add the feed to your email, blog, Yahoo, or Google home page, and even to your computer desktop!

If you think you have a ‘lemon’, stop throwing your money away on costly repeat auto repairs. Contact The California Lemon Law Specialists, to arrange a free consultation and get rid of your CA lemon today!