Category Archives: Cadillac

News about Cadillac automobile manufacturer. News about Cadillac recalls, technical service bulletins (TSB), and problems regarding Cadillac vehicles.

GM Roof Rail Airbag Defect

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General Motors had decided that a defect relating to vehicle safety exists in certain 2020 Buick, Cadillac, Chevrolet and GMC trucks and SUVs. GM will be contacting owners of affected vehicles with instructions to return to their dealerships for repairs.

According to the recall report, the diffuser component of the roof rail airbag inflator may have an improper crimp that would allow it to separate from the inflator during airbag deployment. If this happens, the performance of the airbag may be degraded and could increase the risk of injury to occupants in an accident.

Vehicles Affected
2020 Buick Enclave
2020 Cadillac XT5
2020 Cadillac XT6
2020 Chevrolet Blazer
2020 Chevrolet Silverado 1500
2020 Chevrolet Silverado 2500
2020 Chevrolet Silverado 3500
2020 Chevrolet Traverse
2020 GMC Acadia
2020 GMC Sierra 1500
2020 GMC Sierra 2500
2020 GMC Sierra 3500

GM will notify owners, and dealers will replace the suspect roof rail airbag modules. GM’s number for this recall is N202305380 and the NHTSA campaign number is 20V-446.

Is Your Cadillac Escalade A Lemon?

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The Escalade is a full-size luxury SUV engineered and manufactured by Cadillac. It was Cadillac’s first major entry into the luxury SUV market in response to competition from Mercedes-Benz, Lexus and Ford. Today, Cadillac makes their Escalade in an EXT, ESV and a hybrid version as well.

The 2015-2016 Cadillac Escalade models have received some of the highest complaints and recalls of all the model years. Although there have been no recalls for transmission problems, complaints are common. Drivers say there is a “distinct clunking and surging when accelerating and decelerating, and the transmission becomes stuck in gear.” The 2015 Cadillac models have 167 manufacturer communications / TSB’s affecting the power train, many which recommend flushing and changing the transmission fluid. The problem is a common complaint with many 2015-2019 Cadillac, Chevrolet and GMC owners and is part of an ongoing class action lawsuit between vehicle owners and GM.

Drivers of certain 2015-2020 Cadillac Escalade vehicles believe that shaking and vibrations are caused by the same transmission defect, but some attorneys say the symptoms are caused by a defective drive shaft. The problem has been so wide spread, it has been coined “The Chevy Shake”. A few owners say they fixed the problem by replacing the aluminum drive shaft with a custom steel drive shaft, but GM continues to replace parts with the same defective parts.

Electrical defects are common in many newer Cadillac Escalade models. Heating and air conditioning are the top, with exterior lighting and software problems following close behind. Other complaints include: thermostat gives wrong information or just doesn’t work, no control of audio, Bluetooth intermittently disconnects, complete failure of the instrument cluster, repeated electrical shorts and temporary loss of the electric power steering.

Do you think your Cadillac Escalade could be a LEMON?… Fill out the above form or call us now for a free case evaluation.

GM Transmissions & Difficult Shifting

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The eight-speed automatic transmission found in certain 2015-2019 Chevrolet, Cadillac and GMC vehicles have a defect that makes the vehicle hesitate and jerk when accelerating or slowing down. Owners say that the 8L90 and 8L45 transmissions experience hard shifting and eventual engine damage.

According to a class action lawsuit filed last year, “Drivers attempting to accelerate or decelerate feel a hesitation, followed by a significant shake, shudder, jerk, clunk, or ‘hard shift’ when the vehicle’s automatic transmission changes gears.” The shuddering, shaking, jerking and hesitation is believed to be related to friction within the transmission and/or torque converter causing metal shavings to be circulated throughout the transmission.

The vehicles affected by this problem include:

  • 2015-2019 Chevrolet Silverado
  • 2017-2019 Chevrolet Colorado
  • 2015-2019 Chevrolet Corvette
  • 2016-2019 Chevrolet Camaro
  • 2015-2017 Cadillac Escalade and Escalade ESV
  • 2016-2019 Cadillac ATS and ATS-V
  • 2016-2019 Cadillac CTS and CTS-V
  • 2016-2019 Cadillac CT6
  • 2015-2019 GMC Sierra
  • 2015-2019 GMC Yukon and Yukon XL
  • 2015-2017 GMC Yukon Denali and Denali XL
  • 2017-2019 GMC Canyon

Air conditioning problems are another common complaint affecting certain newer Chevrolet, Cadillac and GMC vehicles. Owners say the system is not strong enough to withstand the internal and external pressures. Leaks eventually occur causing damage to compressors and condensers and expensive repairs.

The vehicles affected include:

  • 2015-2017 Cadillac Escalade
  • 2014-2016 Chevrolet Silverado 1500
  • 2015-2017 Chevrolet Suburban
  • 2015-2017 Chevrolet Tahoe
  • 2014-2016 GMC Sierra 1500
  • 2015-2017 GMC Yukon

 

If you purchased or leased a defective Chevrolet, Cadillac or GMC in California and it turned out to be a lemon, contact us now and we can help you get rid of it… Fill out the above form or call us now for a free case evaluation.

GM Temporary Loss Of Power Steering

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Owners of certain Cadillac, Chevrolet and GMC trucks and SUV’s will be contacted by the manufacturer regarding a problem affecting the power steering. According to the defect report, events that demand high current, such as low speed turns, could cause a temporary low voltage condition that could disable power steering assist. If power steering assist is lost the driver will be alerted through an illuminated warning on the driver information center (DIC). Also, other electrical systems may shut down at the same time or just prior the event. These systems include: the radio, stabilitrack, DIC, chimes, door lock cycling, air conditioning or cruise control.

The vehicles affected by this recall include:

  • 2015 Cadillac Escalade
  • 2015 Chevrolet Silverado 1500
  • 2015 Chevrolet Suburban
  • 2015 Chevrolet Tahoe
  • 2015 GMC Sierra 1500
  • 2015 GMC Yukon

Dealers will correct the problem by updating the EPS module software. The manufacturer has not yet provided a notification schedule. GM’s number for this recall is 18289 and the NHTSA campaign number is 18V-586.

2014 Cadillac CTS Repeated Repair Attempts – CA Lemon Law Buyback

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The owner of a leased 2014 Cadillac CTS gave his GM dealer more than twelve (12) repair opportunities before he decided to call the Law Offices Of Delsack & Associates, P.C. for advice. He told us the engine, transmission and suspension were defective and there had been numerous repairs on the rear differential and axle. The CTS had also been recalled for a defective fuel flow control module, a problem common to many GM models.

Within a few short weeks of retaining our services, we were able to negotiate a repurchase of the defective vehicle and recover his down payment, monthly payments, and registration; less the mileage deduction fee allowed under the California Lemon Law. GM also paid the lease balance in full and our attorney’s fees. Needless to say our client was thrilled to be rid of his defective 2014 Cadillac CTS and get his money back. Continue reading →

2017 Cadillac XT5 & GMC Acadia Reduced Braking Power

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General Motors will be contacting the owners of certain 2017 Cadillac XTSs and 2017 GMC Acadias regarding a problem affecting the brake system. An investigation into the subject vehicles found that the supplier of the brake caliper assembly may have incorrectly oversized the front caliper piston bore during machining. The oversized bore could prevent proper compression, allow the seal to extrude between the piston and the bore, and could result in a brake fluid leak. Drivers may experience reduced braking and/or an illuminated brake warning light.

Dealers will inspect the front brake calipers, replacing the assemblies as necessary. Owners wanting more information about the problem are asked to contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM’s number for this recall is 16096 and the NHTSA campaign number is 16V-8020.

2016 Cadillac CT6 Seat Belt Safety

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General Motors will be contacting certain 2016 Cadillac CT6 owners about a safety problem that could exist in their vehicles. According to the defect report, the bolts that secure the front passenger seat belt webbing to the seat anchor plate may be missing. The webbing could detach from the seat anchor and may not effectively restrain the passenger during a crash.

Dealers will replace the existing front passenger seat belt webbing anchor bolt, or if the bolt is missing, install a new one. Owners can contact Cadillac customer service at 1-800-458-8006 for more information. GM’s number for this recall is 16035 and the NHTSA campaign number is 16V-687. (Note: Owners are advised to not carry passengers in the front passenger seat until the problem has been fixed.)

GM Airbag Software Defect

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General Motors will be contacting the owners of certain 2014-2017 Buick, Cadillac, Chevrolet and GMC vehicles, about a problem affecting the airbag deployment system. The recall was initiated after a report was filed in GM’s “Seak Up for Safety” system, relating to a fatal crash involving a 2014 Chevrolet Silverado truck. According to the recall report, the sensing and diagnostic module (SDM) in certain vehicles may have a software defect which could prevent the deployment of frontal airbags and pretensioners.

The vehicles involved in this recall include:
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