In most cases, the Cadillac CTS is a reliable vehicle, but over the years there has been a pattern of problems that owners have been dealing with. Below are some common problems affecting GMs’ Cadillac CTS vehicles:

Cadillac CTS Dash Cluster Problems

In February 2022, a class-action lawsuit was filed against General Motors over issues with its Cadillac User Experience (CUE) system. This lawsuit was originally filed against GM in the U.S. District for Southern California back in 2019 by owners of Cadillac vehicles equipped with its CUE infotainment system. Plaintiffs alleged cars equipped with Cadillac CUE have touchscreens that are prone to delaminating and cracking, making them impossible to use.

Other Cadillac CTS Dash Cluster Problems Include:

  • Dash Cluster Is Completely Dead
  • Dashboard / Speedometer Lights Continually Blinking
  • Gauges Become “Stuck”
  • “Starting Disabled Remove Key” Warnings

Cadillac CTS Rear Differential Problems

Over the years, the Cadillac CTS model has received many complaints about differential problems. They have recently been recalled for roll pins in the rear-axle differential that could fatigue and crack. If these pins break while the vehicle is driven, it could cause the rear to lock up, creating a dangerous driving situation. Other differential problems include a rear axle pinion seal that could experience a fluid leak. If the fluid leaks low enough, a lack of lubrication could lead to increased differential noise and eventual failure.

Symptoms Of A Bad Rear CTS Differential

  • Vibrations that increase in intensity as you speed up.
  • Grinding Gears
  • Whining Noises
  • Metal Shavings In Differential Fluid

Cadillac CTS Check Engine Light Flashes

When your Cadillac CTS “Check Engine Light” goes on, you don’t immediately stop your vehicle and turn off the engine, unless you are experiencing engine performance issues such as poor acceleration or rough idling. The engine light warning could be a minor issue or it could mean something more serious. For most Cadillac CTS owners, it means a trip to the car dealership to investigate the issue and get the light turned off.

Common Cadillac CTS Check Engine Light Problems include:

  • Faulty Steering Wheel Position Sensor
  • Loose Or Damaged Gas Cap
  • Faulty Mass Air Flow (MAF) Sensor
  • Oxygen Sensor Failure
  • Catalytic Converter Failure
  • EVAP (Evaporated Emission Control System) Leak
  • EGR Exhaust Gas Re-circulation Valve Failure
  • Dirty Spark Plugs Or Damaged Spark Plug Wires
  • Vacuum Leak

If your vehicle is experiencing repeated problems it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Our firm has 30 years of experience in dealing with nearly every kind of manufacturer of motor vehicles and have represented thousands of clients throughout the state of California. When we submit a demand on your behalf, the manufacturer is more likely to respect the legitimacy of your claim and our long experience in handling such matters.

 Automotive Defect Investigation The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) is continuing to investigate certain Ford Fusion and Lincoln MKZ sedans for front brake hoses that could prematurely rupture.

The vehicles under investigation include:

2013-2018 Ford Fusion
2013-2018 Ford Fusion Hybrid
2013-2018 Lincoln MKZ
2013-2018 Lincoln MKZ Hybrid

In August 2020, Ford issued a safety recall (NHTSA campaign number 20V-469) for certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles, because these vehicles were experiencing premature brake hose (jounce hoses) rupturing. The investigation that led to the recall found that the problem was due to localized failures of the internal reinforcement braid because of cyclic fatigue during suspension and steering movement. The recalled part was introduced into Ford Edge production on June 25, 2014, and was taken out of production on December 21, 2017. The recall had dealers replacing both front brake jounce hoses with a newly revised braid material and performing a brake system bleed.

The ODI has continued to receive complaints alleging front brake hose failures on 2013-2018 Ford Fusion and 2013-2018 Lincoln MKZ vehicles that were not included in the Safety Recall (20V-469). Customer complaints allege the brake hoses are rupturing and leaking brake fluid, with little to no warning. The leaked brake fluid can cause drivers to experience a soft brake pedal, increased pedal travel, and/or extended braking distances. The ODI has received over 50 complaints related to this problem. One complaint alleged a crash as the result of a failed brake hose.

Lemon laws are state and federal laws that provide protection for consumers who buy or lease cars, trucks, SUVs, motorcycles and other consumer goods. The goal of such lemon laws is to provide compensation to consumers for defective products that fail to meet the standards of quality and performance asserted in manufacturers’ warranties.

If your vehicle is experiencing repeated problems like the ones listed above, it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

One of the most critical legal elements under the California lemon law is that a vehicle must be a “new motor vehicle” to qualify under the law. Since its inception decades ago, the California lemon law has enjoyed a very broad definition of the term, “new motor vehicle” which included new vehicles, but also included used vehicles which had some of the factory warranty left remaining on the used vehicle at the time of purchase. For example, if you purchased a used vehicle from a dealership with 25,000 miles on the odometer, and the vehicle had a 36,000 mile warranty when sold as new, the vehicle would still qualify under the lemon law despite being a used vehicle.

Sadly, however, the new recent case law sent a punch to consumers who have bought used vehicles. In Rodriguez v. Us, the California Court of Appeals determined that a used vehicle with some of the factory warranty remaining is not to be considered a “new motor vehicle” and is therefore not protected by the lemon law. (There are some exceptions to this such as the vehicle was a certified pre-owned vehicle, and dealership demos.) Rodriguez basically wipes out access to the lemon law for about 30% of all consumers.

The full effect of this new law is still unfolding and the full impact yet unknown. Rodriguez may also be appealed before California’s Supreme Court. However, in the meantime, we do know that the Rodriguez case has sent a shock wave in the California lemon law legal world, and significantly impacts consumers who have purchased used vehicles.

General Motors is still rolling out new batteries for the troubled Chevy Bolt electric vehicle, albeit very slowly. We are hearing from clients and potential clients that dealerships are putting them on “wait lists” for the new battery but are not hearing again from the dealership. The dealerships give the owner no times table for getting their new battery as well. Obviously, this is very frustrating for consumers who are tired of figuring out ways to safely charge their EV. To date, we have only heard of the new batteries actually being installed in the 2017 – 2019 year models, but not for any 2020-2021 models. The good news is that once the battery has been installed, consumers seem to be happy with the new battery giving them a longer range than the original. More importantly, we have not heard of any problems associated with the new battery. This is good news for consumers.


With that said, we are still accepting Chevy Bolt cases, regardless of whether the new battery has been installed, and we continue to achieve favorable settlements with General Motors. Many of our settlements are for cash, allowing the consumer to receive compensation while being allowed to keep the vehicle.

Please call us at 1-888-395-3666 for more details about this problem.

Chevrolet Bolt EV

Here is a summary of the defect.
General Motors recalled all of their Chevrolet Bolt EVs because there is a manufacturing defect affecting the battery cell. The problem is aggravated when the battery is charged to a full or nearly full state after it has been substantially depleted. The battery could overheat and catch fire, causing damage to the vehicle and structures around it. As a temporary solution, GM asked owners to reprogram their hybrid propulsion control module to limit a full charge.

The safety recall from the NHTSA states the following:
As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” (for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.

 Automotive Defect Investigation

The NHTSA have a continuing investigation into certain LGES high voltage batteries used in electric and hybrid vehicles. The investigation was prompted by the number of fire recalls on the electric and hybrid vehicles listed below. The purpose of this investigation is to find other companies that might have purchased the same or similar equipment from LG and to notify them if this defect has shown up in any vehicles they manufactured.


Recall No. 20V-107
Date: February 2020

Mercedes Benz USA notified NHTSA of a safety-related defect in one 2019 Smart ForTwo Electric Drive vehicle.
Note: This vehicle received an LG Chem high voltage battery that may contain a defect allowing for an electrical arc, which can ignite inside the battery cells, increasing the risk of a fire.


Recall No. 20V-630
Date: October 2020

Hyundai Motor America notified NHTSA of a safety-related defect in certain 2019-2020 Kona Electric vehicles. Note: The high-voltage battery system in the subject vehicles, supplied by LG, may have been produced with internal damage to certain cells of the lithium-ion battery increasing the risk of an electrical short circuit, which could result in a fire.


Recall No. 20V-701 & 21V-650
Date: November 2020

General Motors notified NHTSA of a safety defect in all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles.
Note: These vehicles were built with high voltage batteries, produced by LG, that may contain latent cell-level manufacturing defects posing a risk of fire when charged to full, or nearly full, capacity. In August 2021, GM expanded this recall to include certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. GM stated, “the root cause of the failure is the simultaneous presence of two rare manufacturing defects in the same battery cell.”


Recall No. 21V-127
Date: March 2021

Hyundai notified NHTSA of a safety-related defect in certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles .
Note: These vehicles are equipped with LG produced Lithium-ion battery cells where, if the Anode (Negative) tab is folded, the battery cell could allow the Lithium plating on the Anode tab to contact the Cathode resulting in an electrical short, thereby increasing the risk of a fire while parked, charging and/or driving.


Recall No. 22V-077
Date: February 2022

Chrysler notified NHTSA of a safety-related defect in certain 2017-2018 Pacifica Plug-In Hybrid Electric vehicles.
Note: These Pacifica vehicles contain hybrid battery packs produced by LG. FCA has not yet determined whether the battery packs were defective or the root cause of the fires.


Recall No. 22V-162
Date: March 2022

Volkswagen notified NHTSA of a safety-related defect in certain 2021 ID4 vehicles.
Note: The high voltage batteries used in the vehicles may contain insufficient soldering points and thus contain unreliable connections inside the high voltage battery. As a result of the unreliable connections, the vehicles may break down or stall while driving, leading to a crash.

Over the years, automakers have invested billions of dollars into studies and research in an attempt to build the best electric vehicle, and as a result, electric vehicles have become more attractive and affordable for the average driver. The cost of an electric vehicle (EV) or plug-in hybrid (PHEV) are usually higher than a gas powered vehicles, but there are some federal and state electric car tax credits and incentives that can bring the upfront cost down. The Plug-In Electric Motor Vehicle Tax Credit is the main federal program for electric cars in the United States. Under this program, a new electric vehicle is eligible for a tax credit as long as it meets the federal electric car tax credit criteria. The federal tax credit applies to both all-electric vehicles and plug-in hybrid vehicles. The amount you can claim varies based on the vehicle model.

California is a leader in clean vehicle adoption with more plug-in electric vehicles on its roadways than any other state. This move away from gasoline and diesel brings environmental and economic benefits, including less air pollution and reduced greenhouse gas emissions. As long as funds are available, eligible California residents can apply for a Clean Vehicle Rebate (CVR) after purchasing or leasing an eligible vehicle.

It’s been thirty years since the first lithium-ion battery cell was used in camcorders, laptops and cell phones, and in those thirty years there have been fires. In 2019, the Federal Aviation Administration and the U.S. Department of Transportation jointly banned the shipment of lithium-ion batteries as cargo on passenger airplanes, and limited how they can be shipped on cargo aircraft, after several incidents were linked to battery fires. Now that they are in much larger products, like automobiles, battery fires draw even more media attention, especially when they occurred while vehicles are parked inside a garage.

The Chevrolet Bolt EV battery recall is one of the recalls that received a large amount of publicity for risk of fires. One case documented by the National Highway Traffic Safety Administration talks about a Bolt that caught fire in a home where firefighters spent an hour trying to put out the flames. The fire restarted an hour later and reignited a third time after it was towed to a dealership. General Motors traced the problem to a manufacturing defect at the plant which supplied defective batteries that resulted in the Hyundai Kona EV recall as well. Ford recently recalled a small number of 2021-2022 Ford Escape and 2022 Lincoln Corsair hybrid power-train SUVs because the high voltage battery could experience an overheat situation, and Tesla cars have also, been investigated for fires. The most recent recall for battery problems affects certain 2017-2018 Chrysler Pacifica Hybrid vehicles that could experience a fire, even with the ignition in the “OFF” mode.

Many plug-in electric vehicle fire incidents have taken place since the production of plug-in electric vehicles. As a result of these incidents, the United States, Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) conducts studies to establish whether lithium-ion batteries in plug-electric vehicles pose an exceptional fire hazard. The research looks into whether the high-voltage batteries can cause fires when they are being charged and when the vehicles are involved in an accident. The NHTSA “Battery Safety Initiative” for Electric Vehicles works to coordinate research and other activities to address safety risks relating to batteries in electric vehicles. They continue to examine data related to electric vehicle battery safety, field incidents and conduct special investigations of electric vehicle crash and non-crash events, to ensure that electric and hybrid vehicles don’t pose an unnecessary risk for drivers.

Chrysler recommends that owners of select model year 2017-2018 Pacifica plug-in hybrid electric vehicles park their vehicles outdoors and away from other vehicles or structures due to a risk of fire, even if the vehicle is turned off. Owners are advised to NOT charge their vehicles and continue to park outside until a remedy is identified.

In August 2021, Chrysler Technical Safety and Regulatory Compliance Organization opened an investigation into a reported trend of fires in certain Chrysler Pacifica PHEVs. Since August 2021, there have been five customer records and twelve field reports relating to this issue. The potentially affected vehicles include 2017-2018 Chrysler Pacifica PHEVs manufactured between August 12, 2016, when production of Chrysler Pacifica PHEVs began, and ended on August 7, 2018, when the 2018 model year production ended. Chrysler will conduct a voluntary safety recall on all affected vehicles.

Although the automaker is still investigating the cause, the fire risk is likely due to corrosion of an electrical connection inside the Pacifica’s 12-volt battery system. This system is used to power auxiliary features, including radios and garage door openers, and is not part of the vehicle’s plug-in hybrid propulsion system. However, only hybrid vehicles are included in this recall.

According to the NHTSA defect report, “Certain 2017-2018 Chrysler Pacifica Hybrid vehicles may experience a fire, even with the ignition in the “OFF” mode. A vehicle fire can result in an increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.”

Because the remedy is under development, Chrysler is advising owners of these hybrid vehicles to refrain from recharging them and to park them away from structures and other vehicles. Owners can keep operating the vehicles using the internal combustion engine.

The California lemon law provides protection for consumers of defective vehicles sold or leased in California by making sellers and manufacturers responsible for their warranties. A vehicle is considered a “lemon” if the manufacturer or dealer has had four or more attempts to repair the defect or two attempts if the defect is life-threatening.

Law Office Of Barry Edzant.Since 1989, Mr. Edzant has earned a reputation as the Santa Clarita lemon law and personal injury lawyer, clients can trust. His firsthand knowledge of faulty vehicle repairs helps him better understand the struggle to protect buyers’ rights, giving him the experience to negotiate where possible and the tenacity to litigate when necessary. With his firm on your side, you can feel confident that your rights will be protected and that all available resources will be exhausted in making sure you receive fair compensation for your losses.

Our Priority… Protect And Enforce Our Clients’ Rights

Representing Owners Of Dangerously Designed Automobiles

$2,000,000.00 to date – Confidential Manufacturer

August 2021 to March 2022: Our office has been representing owners of a dangerously designed automobile manufactured between 2017 to 2021. To date, we have been successful in getting the manufacturer of this vehicle to either give our clients a full repurchase, or cash sufficient to make them whole. Removing these dangerous vehicles from our clients’ homes has been our firm’s mission since we learned about the defects and the severe risks these vehicles can cause.

Successfully Resolved Lemon Law November 2021

$250,000.00 – Confidential Manufacturer

Our office successfully resolved a case for a buyer of a new vehicle that had suspension failures on two occasions within the first two months of ownership. Prior to filing the lawsuit, we approached the manufacturer and asked them to repurchase the vehicle. They refused, and we filed a lawsuit for our client. The lawsuit resulted in getting our client the repurchase of the vehicle, and a substantial civil penalty for the manufacturer’s rejection of our pre-litigation demands. We are one of the few law firms that attempt to resolve lemon law cases informally prior to filing lawsuits. This cooperative approach will often result in quick resolutions for our clients without the stress of protracted litigation. However, if the case calls for it, we will nevertheless vigorously litigate to protect and enforce our clients’ rights.

Are you experiencing repeated safety problems with your vehicle? Do you think it could be a lemon? If you have any questions about your rights and the California Lemon Law, please call our office at 888-395-3666 and get some great Lemon Law advice!